All AE Outdoor furniture has a 3 year limited FRAME and FABRIC warranty.
*Excluding our new solar umbrellas. for more information, read below*
What does that mean for you?
Warranted to be free from defects in materials and workmanship for a period of three years from date of purchase. Frame failure that is the result of the product being dropped, acts of nature, or acts of misuse are not covered. Does not cover scratches, chips and dents or damage from normal wear and tear.
ALL WEATHER WICKER
Warranted against manufacturer defect and structural failure. Cracking and fading of wicker is covered for a period of three years. Does not cover damage from normal wear and tear.
RESIN COMPOSITE MATERIALS
A few of our collections feature planks of composite resin as table surfaces or side panels in a chair. This material is warranted against cracking and fading for three years from the date of purchase. Does not cover scratches, chips and dents or damage from normal wear and tear.
We use high quality Sunbrella outdoor furniture fabrics for the construction of our cushions and pillows. This warranty protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. In other words, it is natural for mildew to grow under correct circumstances and it will usually not affect the durability of the fabric. The warranty only protects against mildew if the fabric is naturally being broken down by excessive mildew growth and becomes unserviceable. For more fabric warranty information, Click here. The folks at Sunbrella also do a great job providing "how to's" to care for their cushions. Click here for the latest care instructions. Note: Many of our set cushions are made with Sunbrella Renaissance Heritage Fabrics, a 50-50 blend of recycled and virgin Sunbrella fabric, that may contain snubs/threads of multiple colored fabrics. It's important to note that this is to be considered completely natural and expected. Read more on Sunbrella's recycled fabric efforts here.
Our new solar umbrellas are not designed with Sunbrella fabric. While the acrylic fabric on the solar umbrellas are durable and made to last outdoors, our warranty only covers the span of 90 days. This warranty protects against fabric becoming unserviceable due to normal usage and exposure conditions, including sunlight, mildew, and atmospheric chemicals. Pole frame failure that is the result of the product being dropped, acts of nature, or acts of misuse are not covered. Does not cover scratches, chips and dents or damage from normal wear and tear.
Warranted against manufacturing defects and excessive deformity under normal use. See "Sunbrella Fabric."
Warranted against peeling, cracking, blistering, or fading for a period of three years. Does not cover scratches, chips and dents or damage from normal wear and tear.
NOTE : Our frames are made from rust resistant powder-coated aluminum. Warranty valid only for residential use, not commercial use. Original receipt and photographs of failure may be requested. AE Outdoor reserves the right to replace defective parts, or refund monies at its sole discretion. If you have any questions, please contact us at email@example.com.