Product Warranty

All AE Outdoor Furniture has a limited frame and fabric warranty. What does this mean for you?

Note: Our frames are made from rust resistant powder-coated aluminum. Warranty valid only for residential use, not commercial use. Original receipt and photographs of failure may be requested. AE Outdoor reserves the right to replace defective parts, or refund monies at its sole discretion. 

If you have any questions, please Contact Us.

Frames

Frames are warranted to be free from defects in materials and workmanship for a period of three years from date of purchase. Frame failure that is the result of the product being dropped, acts of nature, or acts of misuse are not covered. This warranty does not cover scratches, chips and dents or damage from normal wear and tear.

All-Weather Wicker

Our all-weather wicker is warranted against manufacturer defect and structural failure. Cracking and fading of wicker is covered for a period of three years. This warranty does not cover damage from normal wear and tear.

Resin Composite Materials

A few of our collections feature planks of composite resin as table surfaces or side panels in a chair. This material is warranted against cracking and fading for three years from the date of purchase. The warranty does not cover scratches, chips and dents or damage from normal wear and tear.

Sunbrella Fabric

We use high quality Sunbrella outdoor furniture fabrics for the construction of our cushions and pillows. This warranty protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. In other words, it is natural for mildew to grow under correct

Cushions

Cushions are warranted against manufacturing defects and excessive deformity under normal use.

Metal Finishes

Warranted against peeling, cracking, blistering, or fading for a period of three years. The warranty does not cover scratches, chips and dents or damage from normal wear and tear.

Solar Umbrellas

Our solar umbrellas are not designed with Sunbrella fabric. While the acrylic fabric on the solar umbrellas are durable and made to last outdoors, our warranty only covers the span of 90 days. This warranty protects against fabric becoming unserviceable due to normal usage and exposure conditions, including sunlight, mildew, and atmospheric chemicals. Pole frame failure that is the result of the product being dropped, acts of nature, or acts of misuse are not covered. Does not cover scratches, chips and dents or damage from normal wear and tear.